You want to rent a bike, the frame lock does not open and reopening via the app does not help either?
Don't panic. Our system detects that the lock is still closed and automatically cancels the rental after three minutes. No charges apply.
Check this in your app afterwards.
nextbike by TIER is the European market leader in bike sharing and stands for a multimodal and socially fair transport transformation. In over 300 locations in more than 20 countries, nextbike by TIER has established bike sharing as an elementary component of livable cities and regions. Integrated into public transport, the company offers millions of users the ideal means of transport for their daily needs with pedal bikes, e-bikes and cargo bikes. nextbike by TIER is a brand of TIER mobility SE, the world's leading shared micro-mobility provider.
nextbike by TIER
Erich-Zeigner-Allee 69-73
04229 Leipzig
Service: +49 (0) 30 69205046
E-Mail: kundenservice@nextbike.de
Copyright 2024 TIER Mobility SE