You want to rent a bike, the frame lock does not open and reopening via the app does not help either?
Don't panic. Our system detects that the lock is still closed and automatically cancels the rental after three minutes. No charges apply.
Check this in your app afterwards.
nextbike is Europe’s bike share leader. We are getting more and more people on our bikes by making them a natural part of urban mobility. As pioneers, we have been developing sustainable bike sharing systems for over 14 years. We are currently active in over 200 cities, including Berlin, Warsaw, Glasgow, Cologne, Budapest and Riga. Worldwide we offer nextbikes as a complement to bus & train, e.g. in the USA, New Zealand and India. Our business model is based on cooperations with cities, public transport providers, universities and consumer brands. Together we make our cities even more livable and bike sharing a bit smarter every day.
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